Milestone Systems - Milestone Care Premium

Technical support - for Xprotect Corporate - Base License - phone consulting - 1 month - 24x7 - response time: 1 h

Milestone Systems
MCPR-MXPCOBT
N/A
N/A
New

Price: $17.00

Total Available: 1

Product Description

Additional Details

What's Included

Specifications

Main Specifications
Product Description Milestone Care Premium - technical support - for Xprotect Corporate - 1 month
Service & Support Technical support
Service Included Phone consulting
Full Contract Period 1 month
Response Time 1 hour
Service Availability 24 hours a day / 7 days a week
Software Title Xprotect Corporate
License Type Base License
General
Type Technical support
Service Included Phone consulting
Full Contract Period 1 month
Response Time 1 hour
Service Availability 24 hours a day / 7 days a week
Software
Software Title Xprotect Corporate
Installation Type Locally installed
License Type Base License
Details
Service & Support Phone consulting - 1 month - response time: 1 hour - availability: 24 hours a day / Monday-Sunday - severity critical ¦ Phone consulting - 1 month - response time: 4 hours - availability: 24 hours a day / Monday-Sunday - severity sever ¦ Phone consulting - 1 month - response time: 8 hours - availability: 24 hours a day / Monday-Sunday - severity moderate ¦ Phone consulting - 1 month - response time: 12 hours - availability: 24 hours a day / Monday-Sunday - severity minor ¦ E-mail consulting - 1 month - availability: 24 hours a day / Monday-Sunday ¦ Web support - 1 month ¦ Web-based training - 1 month ¦ New releases update - 1 month ¦ Web knowledge base access - 1 month

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