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Fortinet - Fortinet FortiCare Elite
Technical support (renewal) - for FortiManager VM - 1 - unlimited devices/virtual domains - upgrade from Fortinet FortiCare Premium - phone consulting - 1 year - 24x7 - response time: 15 min
Fortinet
FC6-10-M3004-204-02-12
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Product Description
Additional Details
What's Included
Main Specifications | |
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Product Description | Fortinet FortiCare Elite - technical support (renewal) - for FortiManager VM - 1 year |
Service & Support | Technical support (renewal) |
Service Included | Phone consulting |
Full Contract Period | 1 year |
Response Time | 15 min |
Service Availability | 24 hours a day / 7 days a week |
Software Title | FortiManager VM |
License Qty | 1 - unlimited devices/virtual domains |
Upgrade from | Fortinet FortiCare Premium |
General | |
Type | Technical support (renewal) |
Service Included | Phone consulting |
Full Contract Period | 1 year |
Response Time | 15 min |
Service Availability | 24 hours a day / 7 days a week |
Software | |
Software Title | FortiManager VM |
Installation Type | Locally installed |
License Qty | 1 - unlimited devices/virtual domains |
Upgrade from | Fortinet FortiCare Premium |
Details | |
Service & Support | Phone consulting - 1 year - response time: 15 min - availability: 24 hours a day / Monday-Sunday - for critical problems ¦ Phone consulting - 1 year - response time: 2 business hours - availability: 24 hours a day / Monday-Sunday - non-critical ¦ Web support - 1 year - response time: 15 min - availability: 24 hours a day / Monday-Sunday - for critical problems ¦ Web support - 1 year - response time: 2 business hours - availability: 24 hours a day / Monday-Sunday - non-critical ¦ Web knowledge base access - 1 year ¦ New releases update - 1 year |