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Seagull Scientific - Seagull Standard Maintenance and Support
Technical support - for BarTender Automation Edition - 1 printer - phone consulting - 5 years - business hours
Seagull Scientific
BTA-PRT-MNT-5YR
N/A
N/A
New
Product Description
Additional Details
What's Included
| Main Specifications | |
|---|---|
| Product Description | Seagull Standard Maintenance and Support - technical support - for BarTender Automation Edition - 5 years |
| Service & Support | Technical support |
| Service Included | Phone consulting |
| Full Contract Period | 5 years |
| Service Availability | Business hours |
| Software Title | BarTender Automation Edition |
| License Qty | 1 printer |
| General | |
| Type | Technical support |
| Service Included | Phone consulting |
| Full Contract Period | 5 years |
| Service Availability | Business hours |
| Software | |
| Software Title | BarTender Automation Edition |
| Installation Type | Locally installed |
| License Qty | 1 printer |
| Details | |
| Service & Support | Phone consulting - 5 years - response time: 2 business hours - availability: business hours - severity urgent ¦ Phone consulting - 5 years - response time: 4 business hours - availability: business hours - severity high ¦ Phone consulting - 5 years - response time: 8 business hours - availability: business hours - severity normal ¦ Phone consulting - 5 hours - response time: 12 business hours - availability: business hours - severity low ¦ Web support - 5 years - response time: 2 business hours - availability: business hours - severity urgent ¦ Web support - 5 years - response time: 4 business hours - availability: business hours - severity high ¦ Web support - 5 years - response time: 8 business hours - availability: business hours - severity normal ¦ Web support - 5 years - response time: 12 business hours - availability: business hours - severity low ¦ E-mail consulting - 5 years ¦ Web knowledge base access - 5 years ¦ New releases update - 5 years |