Milestone Systems - Milestone Care Premium

Technical support - for XProtect Expert - Base License - ESD - phone consulting - 5 years - 24x7 - response time: 1 h

Milestone Systems
MCPR-Y5XPETBL
N/A
N/A
New

Price: $421.00

Product Description

Additional Details

What's Included

Specifications

Main Specifications
Product Description Milestone Care Premium - technical support - for XProtect Expert - 5 years
Service & Support Technical support
Service Included Phone consulting
Full Contract Period 5 years
Response Time 1 hour
Service Availability 24 hours a day / 7 days a week
Software Title XProtect Expert
License Type Base License
Licensing Details ESD
General
Type Technical support
Service Included Phone consulting
Full Contract Period 5 years
Response Time 1 hour
Service Availability 24 hours a day / 7 days a week
Software
Software Title XProtect Expert
Installation Type Locally installed
License Type Base License
Licensing Details ESD
Details
Service & Support Phone consulting - 5 years - response time: 1 hour - availability: 24 hours a day / Monday-Sunday - severity critical ¦ Phone consulting - 5 years - response time: 4 hours - availability: 24 hours a day / Monday-Sunday - severity sever ¦ Phone consulting - 5 years - response time: 8 hours - availability: 24 hours a day / Monday-Sunday - severity moderate ¦ Phone consulting - 5 years - response time: 12 hours - availability: 24 hours a day / Monday-Sunday - severity minor ¦ E-mail consulting - 5 years - response time: 1 hour - availability: 24 hours a day / Monday-Sunday - severity critical ¦ E-mail consulting - 5 years - response time: 4 hours - availability: 24 hours a day / Monday-Sunday - severity sever ¦ E-mail consulting - 5 years - response time: 8 hours - availability: 24 hours a day / Monday-Sunday - severity moderate ¦ E-mail consulting - 5 years - response time: 12 hours - availability: 24 hours a day / Monday-Sunday - severity minor ¦ Web support - 5 years ¦ Web-based training - 5 years ¦ New releases update - 5 years ¦ Web knowledge base access - 5 years

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