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Technical support - 1 license - volume - 1-99 licenses - phone consulting - 3 years - business hours / 5 days a week - response time: 3 business days
Main Specifications | |
---|---|
Product Description | Igel Software Maintenance Priority - technical support - 3 years |
Service & Support | Technical support |
Service Included | Phone consulting |
Full Contract Period | 3 years |
Response Time | 3 business days |
Service Availability | Business hours / 5 days a week |
License Qty | 1 license |
License Pricing | Volume / 1-99 licenses |
General | |
Type | Technical support |
Service Included | Phone consulting |
Full Contract Period | 3 years |
Response Time | 3 business days |
Service Availability | Business hours / 5 days a week |
Software | |
License Qty | 1 license |
License Pricing | Volume / 1-99 licenses |
Details | |
Service & Support | Phone consulting - 3 years - response time: 3 business days - availability: business hours / Monday-Friday - for critical problems ¦ Phone consulting - 3 years - response time: next business day - availability: business hours / Monday-Friday - non-critical ¦ Web support - 3 years ¦ Technical support - 3 years - 10 named contacts ¦ Web knowledge base access - 3 years ¦ New releases update - 3 years |