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Main Specifications
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Product Description
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Poly+ - technical support - for Polycom RealPresence Clariti - 3 years
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Service & Support
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Technical support
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Service Included
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Phone consulting
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Full Contract Period
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3 years
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Response Time
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30 min
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Service Availability
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24 hours a day / 7 days a week
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Software Title
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Polycom RealPresence Clariti
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License Qty
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1 concurrent user
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License Pricing
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Volume / 50-149 licenses
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Licensing Details
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Audio/P2P only
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General
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Type
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Technical support
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Service Included
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Phone consulting
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Full Contract Period
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3 years
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Response Time
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30 min
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Service Availability
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24 hours a day / 7 days a week
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Software
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Software Title
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Polycom RealPresence Clariti
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Installation Type
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Locally installed
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License Qty
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1 concurrent user
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License Pricing
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Volume / 50-149 licenses
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Licensing Details
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Audio/P2P only
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Details
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Service & Support
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Phone consulting - 3 years - response time: 30 min - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Phone consulting - 3 years - response time: 1 hour - availability: 24 hours a day / Monday-Sunday - severity level 2 ¦ Phone consulting - 3 years - response time: 2 hours - availability: 24 hours a day / Monday-Sunday - severity level 3 ¦ E-mail consulting - 3 years - availability: 24 hours a day / Monday-Sunday ¦ Web support - 3 years - availability: 24 hours a day / Monday-Sunday
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